Adjusted the number of customers allowed in the store
Installed plexiglass shields to protect cashiers and customers at checkout
Any staff who are exhibiting symptoms or are feeling unwell will be asked to stay home
There will be no public washroom
Our online shop remains open 24/7 for customers who would prefer to stay home
What We Are Asking You To Do To Help Us
To BROWSE or SHOP the store please enter through our SIDE entrance (located by CIBC)
To PICK UP special orders please enter through our FRONT entrance (located outside by the parking lot)
As of October 1st, 2020 face masks are required to enter Bolen Books. Face shields are acceptable.
Only send one person for order pickups to ensure space for social distancing (exceptions for small children)
You may be asked to line up if we are at store capacity.
Do not bring a reusable bag from home. We will provide you with a bag
Follow social distancing guidelines while shopping and mind the directional arrows/floor stickers
Do not allow your children to play with or put books or toys in mouth
Please limit what you handle in the store, touching only what you intend to buy
If you are exhibiting any symptoms of covid-19 or are feeling unwell, please stay home
Leave all large bags at the door, this includes backpacks, shopping bags from other stores and tote bags. Small purses and wallets are permitted, if they fit in the box at the door (as shown below). If you don't feel comfortable leaving your personal items, we ask that you remove personal items and leave your bag without them.
We understand that some individuals cannot wear a mask due to a medical condition, we believe you should still feel welcome to shop at Bolen Books. Here are your options:
Wear a face shield to shop during regular store hours.
Schedule a shopping appointment for outside of store hours, we will have one staff member who will remain socially distanced while you shop.
We can deliver any books/items directly to your house.
If you have any questions or wish to schedule an appointment, please phone and ask for a supervisor or send us an email: 250-595-4232, email@example.com
Thank you all for your ongoing support as we navigate through this next phase!
111 1644 Hillside Avenue Hillside Centre Victoria BC V8T 2C5 Canada